Redemption Counter

Terms & Conditions

1. Complimentary Parking offer can be redeemed ONCE PER ENTRY.
2. Customers with same-day designated spending using electronic payment (Credit card, EPS, Octopus, UnionPay, UnionPay App, Apple Pay, Android Pay, Samsung Pay, Payme, BoC Pay, TNG Wallet, O! ePay, PayPal, Alipay HK, Tap and Go and WeChat Pay or any other mobile payment apps or other stored value facilities under the supervision of the “Payment Systems and Stored Value Facilities Ordinance” (Cap. 584)) together with payment slip or (issued by merchants of the shops (retail shops or restaurants) in Cyberport will be accepted.
3. Only the actual transaction amount will be counted for redemption, that is, the net amount paid after deducting discounts, service charges, promotion coupons, cash coupons, gift certificates, gift cards, points, credit card rebates, or any form of rewards or rebates. For instalment payments, the amount of the first instalment paid rather than the total transaction amount will be counted towards Point redemption. Deposit and balance payments will be counted according to the transaction amount paid as stated on the respective merchant’s machine-printed sales receipt.
4. Same-day valid and original electronic payment receipt issued by merchants of the shops (retail shops or restaurants) in Cyberport is accepted for redeeming the complimentary parking. Damaged, hand written, re-printed receipt, Octopus added value and ATM bill payment receipt and receipt copies will not be accepted.
5. The complimentary parking offer is applicable at Car Park 1&2 and Car Park 3 at Cyberport. This offer can be used in conjunction with other promotional offers.
6. Customers are required to pay remaining normal parking fee for parking hours that exceeds the complimentary parking hours at Tollgates when leaving.
7. Redemption for the complimentary parking offer must be made during the visit to Cyberport by presenting the corresponding Octopus cards or Credit cards at the designated Customer Service Counter at the Main Entrance, Level 1, Arcade@Cyberport (Operating hours: 10am – 10 pm), or at lift lobby, Level 1, The Annex (Operating hours: 8am – 9pm) before leaving the car park.
8. Spending in banking services and currency exchange, purchases of any cash/gift vouchers, cash/gift cards and value-adding receipts from any merchants are NOT eligible (Except for the consumption of merchants’ membership credit amount)
9. Receipts issued by event organizers, vendors or exhibitors are NOT eligible.
10. Vehicles using credit card as payment method should depart within 15 minutes after payment or redemption whichever is earlier.
11. Cyberport Facilities Management Office reserves the rights to terminate or change the terms and conditions without prior notice. In case of any disputes, the decision of Cyberport Facilities Management Office shall be final.

Electric Vehicle Charging Station

In keeping with the government’s efforts to promote the greater use of electric vehicles, Cyberport introduced Electric Vehicle Charging Stations at below locations since February 2011.

All the electric vehicle chargers are user friendly and take only a few hours to power charge electric vehicles, allowing drivers a convenient and eco-friendly charging solution.